Application for problem solving support for companies utilizing public data

The Business Public Data Resolution Center is committed to promptly helping public data-using companies overcome challenges in obtaining the data they need for service development and research.

Public Data Problem Resolution

Support Target

Businesses that meet all of the following requirements are eligible to receive support through the Business Public Data Resolution Center.

  1. 1. A business-registered corporate member of the Public Data Portal
  2. 2. A company whose request for public data via the Public Data Portal was denied by the data-holding institution
  3. 3. A company that has a concrete data utilization plan for R&D purposes, including product or service development
    ※ Exceptions: Activities such as basic information gathering or publication purposes are excluded from eligibility.
  4. 4. A company that presents specific details such as the purpose of data use, development timeline, utilization plan, and required data items
    ※ Example: Request including specific data field names such as 'Parking lot name', 'Parking lot address', and 'Operating hours'

Support Content

For data that the holding organization refuses to provide due to technical difficulties or quality issues, we support companies to secure the data they need by establishing solutions for each reason for the refusal through consultation with the organization.
※ However, if there are legal issues with the provision of data, support may not be possible, and if it is difficult to provide the original data, it may be provided through appropriate data processing such as anonymization or synthesis.

Processing procedure

  1. 1

    Submission and Confirmation

    You can apply for problem solving through the application menu on the website. Please provide a detailed data utilization plan and required data items in accordance with the request form. If the application is insufficient or does not meet the requirements, it may be rejected or you may be asked to submit supplementary materials. If the application requirements are met, the application will be completed, and the applicant will be notified of the fact of application and the subsequent procedures.

  2. 2

    Status Grasp

    Based on the application details, Resolution Center will determine the status of the data of the institution holding the application data.
    (Actual possession status and level of openability, etc.)

  3. 3

    Support Team Operation and Plan Review

    In order to resolve the issue, we will review the scope and method of provision, etc., through consultation with the holding organization and prepare a solution. However, in the case of matters requiring interpretation of laws or legal judgment, we will end the issue resolution support by guiding the mediation procedure through the Public Data Dispute Resolution Committee.

  4. 4

    Notification of results

    Inform the applicant of the results of the consultation regarding the application for problem solving support.
    (Guidance on the scope of provision, method and method, schedule, etc.)

Contact Us

1566-0025

  • Weekdays 09:00 ~ 18:00 / Sat.Sun, Closed on Holidays
  • Business Public Data Resolution is currently being operated for corporate members of the public data portal.