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    <dcat:Catalog>
        <dcat:dataset>
            <dcat:Dataset>
                <dct:description xml:lang="kr">사립학교교직원연금공단 업무구분별 VOC 현황은 고객의소리(VOC) 시스템을 통해 접수된 교직원 민원의 업무 유형별 접수 현황을 제공합니다.<br/>연도와 민원종류명(가입자관리, 부담금, 급여, 연금수급자, 대여, 재해보상, 발급신청, 제휴복지, 전산서비스개선, 사학연금제도, 연금연계, 경영부문, 자금부문, 아웃바운드, 기타 등)의 항목을 포함하고 있으며 연도별 건수를 제공하고 있습니다.<br/>민원 발생 추이와 처리 현황을 분석하여 사학연금공단에 대한 고객(교직원)의 의견을 파악하는 데 활용될 수 있습니다.</dct:description>
                <dct:description xml:lang="en">The VOC status by business type of the Private School Teachers Pension Service provides the status of reception of faculty and staff complaints received through the Voice of Customer (VOC) schema by business type. It includes items such as year and complaint type name (subscriber management, contribution, salary, pension recipient, loan, disaster compensation, issuance application, affiliate welfare, computer service improvement, private school pension schema, pension linkage, management sector, finance sector, outbound, etc.) and provides the number of cases by year. It can be used to understand the opinions of customers (faculty and staff) about the Private School Teachers Pension Service by analyzing the complaint occurrence trend and processing status.</dct:description>
                <dct:title xml:lang="kr">사립학교교직원연금공단_업무구분별 VOC 현황</dct:title>
                <dct:title xml:lang="en">Private School Teachers Pension Fund_VOC Status by Business Division</dct:title>
                <dct:issued rdf:datatype="http://www.w3.org/2001/XMLSchema#date">2026-06-23</dct:issued>
                <dct:modified rdf:datatype="http://www.w3.org/2001/XMLSchema#date">2026-07-08</dct:modified>
                <dct:publisher>
                    <foaf:Organization>
                        <foaf:name>사립학교교직원연금공단</foaf:name>
                        
                    </foaf:Organization>
                </dct:publisher>
                <dcat:contactPoint>
                    <vcard:Organization>
                        <vcard:organization-unit>AI융합보안팀</vcard:organization-unit>
                        <vcard:hasTelephone rdf:resource="061-338-0274"/>
                    </vcard:Organization>
                </dcat:contactPoint>
                <dct:conformsTo ></dct:conformsTo>
                <dcat:theme>사회복지 - 공적연금</dcat:theme>
                <dcat:keyword xml:lang="kr">VOC,업무구분,현황,고객의소리,민원,소통창구,교직원</dcat:keyword>
                <dcat:keyword xml:lang="en">VOC,Job classification,current situation,Voice of the Customer,civil complaint,communication channel,Faculty and staff</dcat:keyword>
                <dct:rights>이용허락범위 제한 없음</dct:rights>
                <dct:accrualPeriodicity>연간</dct:accrualPeriodicity>
                
                <dcat:landingPage rdf:resource="https://www.data.go.kr/data/15133677/fileData.do"/>
                <dcat:distribution>
                    <dcat:Distribution>
                        <dct:accessURL ></dct:accessURL>
                        <dcat:description></dcat:description>
                        <dcat:format>csv</dcat:format>
                        <dct:issued rdf:datatype="http://www.w3.org/2001/XMLSchema#date">2026-06-23</dct:issued>
                        <dcat:title>사립학교교직원연금공단_업무구분별 VOC 현황_20251231</dcat:title>
                    </dcat:Distribution>
                </dcat:distribution>
                <dct:spatial></dct:spatial>
                <dct:temporal></dct:temporal>
            </dcat:Dataset>
        </dcat:dataset>

        <dcat:service>
            <dcat:DataService>
                <dcat:contactPoint>
                    <vcard:Organization>
                        <vcard:organization-unit>AI융합보안팀</vcard:organization-unit>
                        <vcard:hasTelephone/>
                    </vcard:Organization>
                </dcat:contactPoint>
                <dct:description>사립학교교직원연금공단 업무구분별 VOC 현황은 고객의소리(VOC) 시스템을 통해 접수된 교직원 민원의 업무 유형별 접수 현황을 제공합니다.<br/>연도와 민원종류명(가입자관리, 부담금, 급여, 연금수급자, 대여, 재해보상, 발급신청, 제휴복지, 전산서비스개선, 사학연금제도, 연금연계, 경영부문, 자금부문, 아웃바운드, 기타 등)의 항목을 포함하고 있으며 연도별 건수를 제공하고 있습니다.<br/>민원 발생 추이와 처리 현황을 분석하여 사학연금공단에 대한 고객(교직원)의 의견을 파악하는 데 활용될 수 있습니다.</dct:description>
                <dct:title>사립학교교직원연금공단_업무구분별 VOC 현황</dct:title>
                <dct:issued rdf:datatype="http://www.w3.org/2001/XMLSchema#date">2026-06-23</dct:issued>
                <dct:modified rdf:datatype="http://www.w3.org/2001/XMLSchema#date">2026-07-08</dct:modified>
                <dct:publisher>
                    <foaf:Organization>
                        <foaf:name>사립학교교직원연금공단</foaf:name>
                    </foaf:Organization>
                </dct:publisher>
                <dcat:format></dcat:format>
                <dcat:theme>사회복지 - 공적연금</dcat:theme>
                <dcat:keyword>VOC,업무구분,현황,고객의소리,민원,소통창구,교직원</dcat:keyword>
                <dcat:keyword>VOC,Job classification,current situation,Voice of the Customer,civil complaint,communication channel,Faculty and staff</dcat:keyword>
                <dct:rights >이용허락범위 제한 없음</dct:rights>
                <dcat:landingPage rdf:resource="https://www.data.go.kr/data/15133677/openapi.do"/>
                <dcat:endpointURL/>
                <dcat:accessURL/>
                <dct:spatial></dct:spatial>
                <dct:temporal></dct:temporal>
            </dcat:DataService>
        </dcat:service>
    </dcat:Catalog>
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